Shipping Policy

FREE SHIPPING

Thank you for visiting and shopping at Dis-Ventory. We strive to provide our customers with great value and services. That is why we provide free shipping from our store based in Australia to worldwide.

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping services. However there are some locations we are still unable to ship to. If you happen to be from one of those countries we will contact you.

LOST/MISSING PACKAGES

The Sixth Project is not liable if an incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will take full responsibility on the original order that was made for you at no charge.

CUSTOMS

We are not responsible of any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and you may be charged any custom fees if applicable when they arrive in your country.

SHIPPING TIME

Shipping time varies by location. These are our estimates:

 Location *Estimated Shipping Time
Australia 3-7 Business days
Canada, Europe 8-15 Business days
United States 8-14 Business days
Central & South America 10-20 Business  days
Asia 8-15 Business days
Africa 15-30 Business days

Max delivery time – 45 business days

  • This does not include our 2-5 days of processing time.
  • All shipping times exclude clearance/customs delays.

*Please note that due to the global pandemic, shipping times might be affected and delayed. Please be assured that we are working very hard to get your items delivered to you as soon as possible. 

TRACKING INFORMATION 

You will receive an email with a tracking number once your order is shipped. However, sometimes due to free shipping, tracking number might not be available. 

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT“

For some shipping companies, it takes 2-5 business days for the tracking information to be updated on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. 

WILL MY ITEMS BE SENT IN OUR PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping. 

If you have any other questions, please contact us and we will do our best to help you out.